{"id":22460,"date":"2024-10-27T23:30:07","date_gmt":"2024-10-27T23:30:07","guid":{"rendered":"https:\/\/ozlemozyasar.com\/?page_id=22460"},"modified":"2025-08-07T17:57:59","modified_gmt":"2025-08-07T17:57:59","slug":"iptal-iade-politikasi","status":"publish","type":"page","link":"https:\/\/ozlemozyasar.com\/en\/iptal-iade-politikasi\/","title":{"rendered":"TESL\u0130MAT VE \u0130ADE \u015eARTLARI"},"content":{"rendered":"<p style=\"font-weight: 400;\"><strong>TESL\u0130MAT VE \u0130ADE \u015eARTLARI<\/strong><\/p>\n<ul>\n<li>Teslimat ve Kargo Bilgisi<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">Kargo \u00fccreti\u00a0\u00a0\u00a0\u00a0 \u00a0-TL olup \u00a0\u2026.-TL ve \u00fczeri sipari\u015flerinizde kargo \u00fccretsizdir. Sipari\u015fleriniz ortalama 2-4 i\u015f g\u00fcn\u00fc i\u00e7inde kargoya teslim edilir. Bulundu\u011funuz b\u00f6lgeye g\u00f6re en ge\u00e7 5 i\u015f g\u00fcn\u00fc i\u00e7inde size ula\u015faca\u011f\u0131 tahmin edilmektedir. Hafta sonu ve resmi tatil s\u00fcresince kargolama yap\u0131lmamaktad\u0131r. Kargoya teslim edilen sipari\u015finiz ile ilgili kargo firmas\u0131ndan taraf\u0131n\u0131za bilgilendirme ama\u00e7l\u0131 SMS g\u00f6nderilecek olup ayn\u0131 anda kargo bilgileri bilgilendirme ama\u00e7l\u0131 mail olarak da taraf\u0131n\u0131za g\u00f6nderilecektir.<\/p>\n<p style=\"font-weight: 400;\">Sipari\u015finiz kargoya verildikten sonra internet sitemiz \u00fczerinden \u00fcye giri\u015fi yaparak sipari\u015flerinize ve sipari\u015f numaran\u0131z ile kargo bilgisine ula\u015fabilecek ve takip edebileceksiniz. Sipari\u015finizin son durumunu\u00a0\u2026\u2026\u2026\u2026\u2026.. m\u00fc\u015fteri hizmetlerimizi arayarak ya da\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u00a0adresine mail g\u00f6ndererek veya\u00a0internet sitemizde bulunan <a href=\"https:\/\/ozlemozyasar.com\/en\/iletisim\/\" target=\"_blank\" rel=\"noopener\">ileti\u015fim formu\u00a0<\/a>doldurarak da sorabilirsiniz. M\u00fc\u015fteri Hizmetlerimiz hafta i\u00e7i 09.30- 18.30 saatleri aras\u0131nda hizmet vermektedir.<\/p>\n<ul>\n<li>Sipari\u015f \u0130ptal Talepleriniz \u0130\u00e7in:<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">Sipari\u015finiz haz\u0131rl\u0131k a\u015famas\u0131nda ve hen\u00fcz kargo yetkililerine teslim edilmediyse, \u2026\u2026\u2026\u2026. numaral\u0131 m\u00fc\u015fteri hizmetlerimizi arayarak,\u00a0\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 mail g\u00f6ndererek veya\u00a0<a href=\"https:\/\/ozlemozyasar.com\/en\/iletisim\/\" target=\"_blank\" rel=\"noopener\">ileti\u015fim formumuzu\u00a0<\/a>doldurarak iptal talebinde bulunabilirsiniz. Sipari\u015finiz g\u00fcn i\u00e7erisinde iptal edilecektir. M\u00fc\u015fteri Hizmetlerimiz hafta i\u00e7i 09.30- 18.30 saatleri aras\u0131nda hizmet vermektedir.<\/p>\n<ul>\n<li>\u00dcr\u00fcn \u0130ade S\u00fcreci:<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">\u0130ade etmek istedi\u011finiz \u00fcr\u00fcnleri, size ula\u015ft\u0131\u011f\u0131 tarihten itibaren 14 g\u00fcn i\u00e7inde e\u011fer kullan\u0131lmam\u0131\u015f ve etiketleri \u00e7\u0131kar\u0131lmam\u0131\u015f ise iade edebilirsiniz.<\/p>\n<p style=\"font-weight: 400;\">\u0130ade talebinde bulundu\u011funuz \u00fcr\u00fcn SATICI taraf\u0131ndan incelenerek, iade \u015fartlara uygun olup olmad\u0131\u011f\u0131 ara\u015ft\u0131r\u0131lacakt\u0131r. \u0130ade prosed\u00fcrlerine uygun olan \u00fcr\u00fcnlerin iadesi onaylanacakt\u0131r. \u00dcr\u00fcn \u00fccreti banka prosed\u00fcrleri gere\u011fi 3-5 i\u015f g\u00fcn\u00fc i\u00e7inde banka bildirimi sonras\u0131nda, 5-7 i\u015f g\u00fcn\u00fc i\u00e7inde hesab\u0131n\u0131za yans\u0131yacakt\u0131r.<\/p>\n<p style=\"font-weight: 400;\">\u00dcr\u00fcn\/\u00fcr\u00fcnler orijinal ambalaj\u0131 hasar g\u00f6rmemi\u015f, kullan\u0131lmam\u0131\u015f ve kullan\u0131m hatas\u0131 sonucu zarar g\u00f6rmemi\u015f haliyle taraf\u0131m\u0131za yollanmal\u0131d\u0131r.<\/p>\n<p style=\"font-weight: 400;\">\u00dcr\u00fcn\/\u00fcr\u00fcnlerin sat\u0131\u015f faturas\u0131n\u0131 ve kargo teslim tutana\u011f\u0131n\u0131 mutlaka g\u00f6ndermeniz gerekmektedir.<\/p>\n<p style=\"font-weight: 400;\">Hijyenik ko\u015fullardan kaynakl\u0131 olarak, piercing, k\u00fcpe ve benzeri \u00fcr\u00fcn \u00e7e\u015fitlerinde t\u00fcketici de\u011fi\u015fim ve cayma hakk\u0131n\u0131 kullanamaz.<\/p>\n<p style=\"font-weight: 400;\">\u0130\u00e7 giyim ve mayoda \u00fcst grup kullan\u0131lmam\u0131\u015f, alt grup mayoda ise hijyen etiketi \u00e7\u0131kar\u0131lmam\u0131\u015f olmak kayd\u0131yla faturadaki tutar \u00fczerinden de\u011fi\u015ftirme veya iade yap\u0131lmaktad\u0131r.<\/p>\n<p style=\"font-weight: 400;\">\u0130\u00e7 giyim alt \u00e7ama\u015f\u0131rlarda, silikon s\u00fctyenlerde, korselerde, taytlarda ve yoga matlar\u0131nda hijyen dolay\u0131s\u0131yla iade veya de\u011fi\u015ftirme yap\u0131lmamaktad\u0131r.<\/p>\n<p style=\"font-weight: 400;\">ALICI, \u00fcr\u00fcn\/\u00fcr\u00fcnlerin kendisine teslim edildi\u011fi andaki durumu ile geri vermekle ve kullan\u0131m s\u00f6z konusu ise kullanma dolay\u0131s\u0131yla \u00fcr\u00fcn\/\u00fcr\u00fcnlerin ticari de\u011ferindeki kayb\u0131 tazminle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n<ul>\n<li>\u00dcr\u00fcn De\u011fi\u015fim S\u00fcreci:<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">Size ula\u015fan ve herhangi bir sebepten de\u011fi\u015ftirmek istedi\u011finiz \u00fcr\u00fcnler i\u00e7in sadece ma\u011fazadan de\u011fi\u015fim yapabilirsiniz Hen\u00fcz size ula\u015fmam\u0131\u015f sipari\u015flerinizde ise de\u011fi\u015fiklik yap\u0131lamamaktad\u0131r. Sipari\u015finiz i\u00e7in iptal talep edip yeni sipari\u015f olu\u015fturabilirsiniz.<\/p>\n<ul>\n<li>\u00dcr\u00fcn \u0130ade Adresi:<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">\n<p style=\"font-weight: 400;\">Adres\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 :\u00a0Osmangazi Mah. Mona Roza Cad. B Blok No:3D \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u015eehitkamil\/GAZ\u0130ANTEP<\/p>\n<p style=\"font-weight: 400;\">\u0130leti\u015fim\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 :<\/p>\n<p style=\"font-weight: 400;\">M\u00fc\u015fteri Hizmetleri:<\/p>\n<p style=\"font-weight: 400;\">\n<p style=\"font-weight: 400;\">","protected":false},"excerpt":{"rendered":"<p>TESL\u0130MAT VE \u0130ADE \u015eARTLARI Teslimat ve Kargo Bilgisi Kargo \u00fccreti\u00a0\u00a0\u00a0\u00a0 \u00a0-TL olup \u00a0\u2026.-TL ve \u00fczeri sipari\u015flerinizde kargo \u00fccretsizdir. Sipari\u015fleriniz ortalama 2-4 i\u015f g\u00fcn\u00fc i\u00e7inde kargoya teslim edilir. Bulundu\u011funuz b\u00f6lgeye g\u00f6re en ge\u00e7 5 i\u015f g\u00fcn\u00fc i\u00e7inde size ula\u015faca\u011f\u0131 tahmin edilmektedir. Hafta sonu ve resmi tatil s\u00fcresince kargolama yap\u0131lmamaktad\u0131r. Kargoya teslim edilen sipari\u015finiz ile ilgili kargo [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-22460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ozlemozyasar.com\/en\/wp-json\/wp\/v2\/pages\/22460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ozlemozyasar.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ozlemozyasar.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ozlemozyasar.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ozlemozyasar.com\/en\/wp-json\/wp\/v2\/comments?post=22460"}],"version-history":[{"count":2,"href":"https:\/\/ozlemozyasar.com\/en\/wp-json\/wp\/v2\/pages\/22460\/revisions"}],"predecessor-version":[{"id":23485,"href":"https:\/\/ozlemozyasar.com\/en\/wp-json\/wp\/v2\/pages\/22460\/revisions\/23485"}],"wp:attachment":[{"href":"https:\/\/ozlemozyasar.com\/en\/wp-json\/wp\/v2\/media?parent=22460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}